You can apply online via our “Be Our Partner” page:
https://www.petrosniaga.com/be-our-partner#be-lpg-dealer

You may view our registered dealers directory at: https://www.petrosniaga.com/for-your-home#dealer-and-reserve

Please contact our customer service at 1300-822-122 or reach out to your nearest registered LPG dealer per the link above. They will arrange for inspection, repair, or cylinder replacement as needed.

For comprehensive guidance, please refer to our LPG Safety page on the PETROSNiaga website via this link:  
https://www.petrosniaga.com/for-your-home#safety

• Immediately call 999 (Fire & Rescue Department – Bomba).
• Do not attempt to repair or move the cylinder yourself.
• Ventilate the area (open windows/doors), avoid open flames, spark sources or electrical switches.
• Contact your LPG dealer or PETROS customer service after the emergency is handled.

You can check the list of our registered LPG dealers on our website at https://www.petrosniaga.com/for-your-home#dealer-and-reserve and contact a dealer nearby or reach PETROSNiaga Customer Service at 1300-882-122.

You can arrange a refill directly with any of our registered LPG dealers listed on our website at https://www.petrosniaga.com/for-your-home#dealer-and-reserve or contact PETROSNiaga Customer Service at 1300-882-122.

Yes, most of our authorised dealers provide delivery services. Delivery fees (if any) may vary depending on your location and dealer policies.

You may lodge a complaint with the Ministry of Domestic Trade and Cost of Living (KPDN) through the following channels:

• Online portal: eaduan.kpdn.gov.my
• WhatsApp: 019-8488000 (Consumer Complaints)
• Hotline: 1-800-886-800

• Commercial: Restaurants, hotels, bakeries, laundries and other businesses use LPG for cooking, heating and other energy needs.
• Industrial: Factories and large-scale industries use LPG for heating, manufacturing processes, and as a cleaner alternative to coal or diesel.

• Commercial: 14kg and 50kg cylinders.
  • C50kg types:
    • Compact Valve – For low consumption vapour usage
    • Liquid Withdrawal Cylinder (LWC) – For high consumption applications.
    • Press O Lite (POL) – For medium consumption.
• Industrial: Bulk LPG delivered via tanker trucks into client storage facilities.

Contact any of our authorised LPG dealers via PETROSNiaga Customer Service at 1300-882-122.  

Yes. For commercial users, supply limits depend on business classification, local regulations and safety standards. For industrial clients, the supply capacity is based on storage infrastructure and contract arrangement.

Bulk LPG is delivered using tanker trucks to your storage facilities. Delivery schedules can be set as regular or on demand, per your agreement with our authorised dealers.